Silent Messages. Part 2.

Have you ever been in a conversation in which the parts that are not said were louder than the parts that were? Or have had your emotions manipulated but were not quite sure how it was done? In this second article on Albert Mehrabian’s classic work Silent Messages, I summarise the building blocks of subtle …

Silent Messages. Part 1.

I am currently reading a book which is a classic in its field: Silent Messages: Implicit Communcation of Emotions and Attitudes by Albert Mehrabian. First published in 1971, the book throws a great deal of light on the invisible part of communication. A formula on page 77 is the one thing that many people remember: …